This Privacy Policy outlines how Kenwyn Accounting and IT Services Pte. Ltd. (“KAITS”, “we”, “us”) handles the personal data collected through our website, www.MaidAgencySoftware.com. Our registered office is located at Primz BizHub, 21 Woodlands Cl, #05-30, Singapore 737854. We are the “Data Controller” in relation to the personal data that we gather, process, and manage in accordance with this Privacy Policy.

At KAITS, we take your privacy seriously and are committed to protecting the personal data you share with us. Please review this Privacy Policy carefully to understand our practices regarding your data. If you have any questions, feel free to contact our data protection team at info@maidagencysoftware.com.

Overview

This Privacy Policy explains the types of data we collect, how we use it, and the rights you have over your personal information.

Please be aware that our website may contain links to third-party websites. These sites are not covered by this Privacy Policy, and we encourage you to review their privacy and security practices separately. We are only responsible for the privacy and security of the data we collect.

Privacy Policy

1. Collection and Use of Data

1.1 Who We Collect Personal Data From

• We collect personal data from individuals in various contexts, including our customers, website users, and people who contact us through any means.
• Personal data is collected when you visit our website, complete a web form, register, contact our customer service, communicate with us via social media or third-party applications, or subscribe to newsletters.

1.2 Use of Your Personal Data

• For KAITS’s Use: We collect personal data for our own purposes, which are governed by this Privacy Policy.
• For the Provider’s Use: In relation to maid hiring inquiries, we may collect your personal data on behalf of the provider of the service you are requesting and share marketing materials with you, subject to your consent.

1.3 Types of Personal Data Collected

• We collect your personal data to provide services that meet your needs and improve your experience. We only collect the necessary information for these purposes.
• If you choose to use our services, we may ask for contact and identity details, such as your name, email, phone number, and other relevant information. Required and optional fields will be clearly indicated.
• Generally, your personal data is collected to facilitate the services you request, verify future login activities, gather feedback, and assess your interest in our services. We also use this data for communication, administration, and marketing, as well as for legal and regulatory purposes. The data is retained for as long as required for these purposes or as permitted by law, after which it is anonymized or deleted.

2. Data Sharing

We may share your data with individuals within our organization or group companies who need it for business purposes, such as addressing your queries.

3. Security

3.1 Protection of Your Data

We implement reasonable security measures to protect your personal data against unauthorized access, loss, or misuse. These measures align with industry standards and are designed to safeguard your information.

3.2 Data Storage

Your personal data may be stored on KAITS’s servers, which may be located both in Singapore and abroad. We employ necessary safeguards to prevent unauthorized access and misuse.

3.3 Encryption and Confidentiality

We store sensitive data in a secure, encrypted database hosted on Amazon Web Services (AWS) data centers. KAITS employees are required to maintain confidentiality regarding the personal data we handle.

4. Data Retention

We do not retain personal data longer than necessary. Once your data is no longer required for the intended purposes or as required by law, we will destroy or anonymize it.

5. Accessing and Updating Your Data

5.1 Your Rights

You have the right to access, correct, update, or delete the personal data we hold about you, and to restrict or object to certain uses of your data. Please contact us at info@maidagencysoftware.com to exercise your rights.

5.2 Data Portability

You can also request a copy of your personal data and ask us to transfer it to another organization if applicable.

5.3 Deletion Requests

If you request deletion, we are authorized to remove or anonymize your data as appropriate.

6. Changes to the Privacy Policy

KAITS reserves the right to amend this Privacy Policy at any time. Any changes will be posted on this website. It is your responsibility to review this Privacy Policy regularly.

7. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to contact us regarding your personal data, please email us at info@maidagencysoftware.com or write to:

Kenwyn Accounting and IT Services Pte. Ltd.
Primz BizHub, 21 Woodlands Cl, #05-30
Singapore 737854

Last Updated: 17-01-2025